Moov Insights SRL · Formyfit

Website www.formyfit.com and Formyfit mobile application

Last updated: 4 September 2026

This document contains the website’s legal notices and cookie provisions, the terms applicable to users of the Formyfit application and the general terms applicable to professional clients.

1. Legal notices

Website and application publisher

The www.formyfit.com website and the Formyfit mobile application are published and operated by:

Moov Insights SRL
Chemin d’Hollaye 5
7750 Anseroeul (Mont-de-l’Enclus)
Belgium
Company number registered with the Crossroads Bank for Enterprises: 1011.509.466
VAT number: BE 1011.509.466
Email: contact@formyfit.com
Phone: +32 476 95 50 18

Moov Insights SRL was incorporated on 12 July 2024. Its registered principal activity is other software publishing.

Formyfit is the name of an application and a product developed and operated by Moov Insights SRL. Formyfit is not the corporate name of a separate company.

Publication director

Laurent Baijot, director and CEO of Moov Insights SRL.

Hosting

The www.formyfit.com website, built using WordPress and Elementor, is hosted through Elementor Hosting. For customers established in the European Economic Area, the service is provided by:

Elementor EU Ltd.
Griva Digeni 42-44, 3rd Floor, Flat/Office 302
1080 Nicosia
Cyprus

Elementor Hosting’s infrastructure notably relies on Google Cloud, and the website uses Cloudflare for content delivery and security.

The Formyfit application infrastructure and database are hosted on Microsoft Azure.

Contact

For questions about the website, application or a subscription: contact@formyfit.com.

For questions about personal data or the exercise of a data-protection right: contact@formyfit.com.

Intellectual property

The www.formyfit.com website, the Formyfit application and their various elements, including software, databases, algorithms, interfaces, texts, photographs, videos, graphics, logos and activity programmes, are protected by applicable intellectual property laws.

Moov Insights SRL owns or benefits from the rights required to use these elements. Unless prior written permission has been obtained or an exception is provided by law, any total or substantial reproduction, adaptation, distribution, extraction or reuse is prohibited.

Third-party trademarks, logos and content remain the property of their respective owners.

Nature of the information provided

Formyfit provides assessments, recommendations and physical-activity programmes for support, prevention and well-being purposes. The application is not a medical diagnostic device or an emergency service and does not replace the advice, diagnosis or monitoring of a healthcare professional.

Moov Insights also provides audits, training and support programmes to companies and institutions. The content, objectives, timetable, deliverables and price of these services are specified in each proposal or specific agreement.

If a user experiences pain, discomfort, an unusual symptom, a known health issue or uncertainty about their ability to engage in physical activity, they must stop the activity concerned and consult a healthcare professional. In an emergency, they must contact the appropriate emergency services.

Personal data

Moov Insights SRL processes personal data in accordance with the General Data Protection Regulation and applicable Belgian law.

The purposes, legal bases, categories of data, recipients, retention periods, possible transfers, safeguards and user rights are described in the Privacy Policy available through the website and application.

Cookies and similar technologies

What is a cookie?

A cookie is a small file stored or read on a user’s device when they visit a website. Other technologies, such as local storage, pixels or technical identifiers, may serve similar purposes. In this section, the term “cookie” also covers such technologies.

Controller responsible for cookies

Moov Insights SRL, whose contact details appear in these legal notices, is responsible for cookies used for the purposes of the www.formyfit.com website. Some cookies may be placed by third-party providers acting on their own behalf or on behalf of Moov Insights.

Categories and purposes

Depending on the features enabled on the website, the following categories may be used:

• Strictly necessary cookies: these enable technical operation, security, navigation, language selection and storage of cookie preferences. They cannot be disabled where they are essential to a service requested by the user.
• Non-essential functional cookies: these improve or personalise certain features. They are used only with consent where they are not strictly necessary.
• Audience-measurement cookies: these help us understand website traffic and use so that we can improve content and performance. They are placed only with consent.
• External-content or social-media cookies: these may be placed when displaying a video, calendar, map, sharing button or other third-party content. They are loaded only with consent where they are not strictly necessary.
• Advertising or profiling cookies: if used, these measure or personalise advertising communications. They are placed only with specific consent.

The presence of these categories does not mean that each category is necessarily used. Only cookies listed in the inventory available through the cookie management tool may be activated on the website.

Detailed cookie list

The current list of cookies and other trackers used by the website is available directly through the “Manage my cookies” tool, which remains accessible on the website. For each tracker, the tool states its name, purpose, provider and lifespan. The list is updated whenever the trackers used on the website change.

Consent and preference management

Strictly necessary cookies are used without consent where they are essential to the website’s operation or to a service expressly requested by the user. Other cookies are disabled by default and are placed or read only after the user has given free, specific, informed and unambiguous consent through a positive action.

On their first visit, users may choose on an equal basis between “Accept all”, “Reject all” and “Customise”. Rejecting non-essential cookies does not prevent access to the website’s essential functions.

Users may change or withdraw their consent at any time, as easily as they gave it, through the permanent “Manage my cookies” link or button available on the website. Withdrawal does not affect the lawfulness of processing carried out before consent was withdrawn.

The cookie preference itself may be stored for a limited period to avoid asking users to make the same choice on every visit. This period must remain proportionate; six months is generally considered a reasonable period for storing consent preferences.

Third-party cookies and data transfers

When a third-party service is enabled, its provider may receive technical information such as the IP address, device type, browser, page viewed or time of access. The inventory identifies the third parties concerned. Any transfer outside the European Economic Area is described in the Privacy Policy and safeguarded in accordance with applicable law.

Deleting cookies through the browser

Users may also delete previously stored cookies through their browser settings. Deleting cookies does not replace the “Manage my cookies” button, which must remain available to accept, reject or withdraw consent on the website.

Updates and contact

This section is updated when cookies, providers or purposes change. Questions about cookies or personal data may be sent to contact@formyfit.com.

Applicable law

The website and application are operated from Belgium. Belgian law applies, without prejudice to any more protective mandatory provisions available to a consumer in their country of residence.

2. Terms of use and sale for the Formyfit application

Preamble

These terms of use and sale, hereinafter the “Terms”, govern access to and use of the www.formyfit.com website, its subdomains and the Formyfit mobile application, as well as subscriptions to paid features offered to consumers.

Formyfit services are provided by Moov Insights SRL, whose details appear in the legal notices above. In these Terms, “Moov Insights” means Moov Insights SRL and “Formyfit” means its application and associated digital services.

Agreements entered into directly between Moov Insights and companies, schools, hospitals, associations or institutions are governed by their specific terms and the B2B terms in section 3. Where an organisation funds or provides access to Formyfit through a code, the user remains subject to these Terms for their personal use of the application without having to pay personally for access already funded by that organisation.

Article 1 – Definitions

Application: the Formyfit mobile application, available notably through the Apple App Store and Google Play.

Account: the personal area created by a User to access the Services.

User: any natural person who accesses or uses the Application.

Free User: a User who accesses features provided without payment.

Subscriber: a User who has subscribed to a paid Formyfit offer.

Subscription: a temporary right to access certain paid features according to the offer, duration and price displayed before ordering.

Store: the distribution or payment platform through which the Application or Subscription is offered, including the Apple App Store or Google Play.

Services: the free and paid features available through the website, Application or associated interfaces.

Article 2 – Purpose and acceptance

These Terms define the respective rights and obligations of Moov Insights and the User concerning the Services.

The Terms are made available before the User creates an Account and, where payment is required, before the order is confirmed. The User accepts them through an unambiguous positive action, such as ticking the relevant box. The applicable version is the version accepted at registration or when ordering, without prejudice to subsequent amendments validly notified to the User.

The terms of the Store used may also apply to matters managed by that Store, including payment, invoicing, renewal, cancellation and certain refund requests.

Article 3 – Access conditions and Account

Creating an Account requires accurate, complete and up-to-date information. The User must keep their credentials confidential and promptly notify Moov Insights of any unauthorised use of their Account.

The Account is for personal use. Unless a feature expressly permits otherwise, the User may not transfer, rent or share their Account with a third party.

The minimum age for using Formyfit is twelve.

A twelve-year-old User may use the Application only with permission from a parent or legal representative. In Belgium, where processing in connection with an information-society service is based on consent, a minor may consent independently only from the age of thirteen. For a User under thirteen, Moov Insights must obtain consent given or authorised by the holder of parental responsibility and make reasonable efforts to verify it.

Where the law of another country imposes a higher age or additional safeguards, those rules apply. Any paid subscription by a minor must be entered into or authorised by their legal representative in accordance with rules on contractual capacity.

Article 4 – Description of the Services

Depending on the version, profile and offer selected, Formyfit may provide:

• fitness assessments;
• personalised physical-activity recommendations and programmes;
• activity and progress-tracking features;
• support content in audio, text or video format;
• collective features or features associated with a company, school, hospital or institution;
• any other feature presented in the Application or on the relevant offer page.

The free version provides access to features identified as free within the Application. The paid version provides access to the features described at the time of subscription for the duration of the Subscription.

Illustrations, screenshots and marketing descriptions provide a general presentation of the Services. The essential characteristics, technical compatibility, duration and any restrictions are those communicated to the User before ordering.

Article 5 – Compatibility and technical requirements

The User must have a compatible device, operating system and internet connection and, where applicable, compatible sensors or third-party services. Compatibility information available in the Store and Application must be reviewed before installation or subscription.

Charges imposed by the User’s telecommunications operator or internet provider remain payable by the User.

Article 6 – Paid offers, prices and orders

The content and duration of each offer, its total price including taxes, billing frequency, any free trial and renewal conditions are displayed before the order is confirmed in the Application, on the website or in the relevant Store.

The price and conditions displayed in the ordering interface at the time of subscription prevail. No price change applies retroactively to a period already paid for.

Individual subscriptions may be paid through Stripe, the Apple App Store or Google Play, depending on the channel offered to the User. Where a Store processes payment, its own terms apply to the operations it manages. Where Stripe processes a payment on behalf of Moov Insights, the accepted payment methods and provider identity are stated before confirmation. Moov Insights does not retain full payment-card details.

The order becomes final after confirmation and payment authorisation. Confirmation is provided on a durable medium, including by email or through the Store.

Article 7 – Free trial

Where a free trial is offered, its duration, included features, eligibility conditions and any conversion to a paid Subscription are displayed before activation.

If the trial automatically becomes paid at the end of the trial period, the User is clearly informed before activation of the price, billing interval and cancellation method. Unless stated otherwise in the offer, a free trial may be used only once per User.

Article 8 – Subscription term, renewal and cancellation

The Subscription is entered into for the duration stated before ordering. Where automatic renewal applies, it renews for the announced period and at the communicated price unless cancelled before the deadline shown by the subscription channel.

The Subscriber may disable automatic renewal at any time. Cancellation generally takes effect at the end of the period already paid for, and access to paid features remains available until that date unless the law or more favourable terms provide otherwise.

A Subscription purchased through the Apple App Store or Google Play must be managed through the corresponding Store account. Deleting the Application or the Formyfit Account does not necessarily cancel a Store Subscription.

A Subscription purchased directly from Moov Insights may be cancelled using the function shown in the Account or, if no such function is available, by emailing contact@formyfit.com.

Article 9 – Right of withdrawal and refunds

A consumer generally has a statutory fourteen-day period in which to withdraw from a distance contract.

Where the consumer requests immediate performance of digital content or a digital service before that period expires, loss of the right of withdrawal may be invoked only where the statutory conditions are actually met, including the consumer’s prior express agreement to immediate performance and, where required by law, express acknowledgement that the right of withdrawal will be lost. These declarations must be collected separately and confirmed on a durable medium; merely including them in these Terms is not sufficient.

For purchases made through a Store, requests must be submitted under the Store’s procedure, without prejudice to mandatory consumer rights. For direct purchases, requests may be sent to contact@formyfit.com with the information required to identify the order.

Disabling renewal does not automatically entitle the User to a refund for a period already paid for. Refunds remain due where required by law, provided under a clearly stated commercial guarantee or accepted by the Store or Moov Insights.

Article 10 – Statutory guarantee for digital content and services

Consumers benefit from the statutory conformity guarantee applicable to digital content and services. Moov Insights provides a Service that conforms to the agreed characteristics and supplies updates, including security updates, required by law for the applicable period.

In the event of a lack of conformity, the consumer has the remedies provided by applicable law, including bringing the Service into conformity and, where the legal conditions are met, a price reduction or termination of the contract. These Terms do not restrict mandatory rights.

Claims may be sent to contact@formyfit.com with a description of the issue and the device and operating-system version used. Users must not provide a password or unnecessary sensitive data.

Article 11 – Availability, maintenance and changes

Moov Insights uses reasonable measures to ensure the availability and security of the Services. Temporary interruptions may nevertheless occur for maintenance, updates, technical incidents, security reasons or events beyond its control.

Moov Insights may change the Services to improve their functionality, security, compliance or usability. A change that significantly and adversely affects access to or use of a Service supplied over a period of time will be communicated in accordance with the rules applicable to digital services.

Article 12 – Responsible use and health

The User must provide accurate information and adapt their use of Formyfit to their situation, abilities and environment. They must comply with safety instructions, traffic rules, rules applying at the location concerned and instructions from healthcare professionals involved in their care.

Formyfit assessments and recommendations are based in particular on information supplied or generated by the User and may be affected by its accuracy, sensor quality, performance conditions and the technical limitations of the Service.

Formyfit does not provide medical diagnoses and does not replace a doctor or other healthcare professional. A User must not start or continue an exercise where there is a contraindication, pain, discomfort or unusual symptom. The exclusions or limitations of liability in these Terms do not apply where prohibited by law, including in cases of intentional misconduct, gross negligence or physical injury attributable to Moov Insights.

Article 13 – User obligations

The User agrees to:

• use the Services for their intended purpose and in accordance with the law;
• not compromise the security, integrity or operation of the website or Application;
• not attempt to gain unauthorised access to accounts, data or systems;
• not copy, extract, resell, rent, disassemble or misuse the Services, except within limits expressly permitted by law;
• not introduce unlawful or malicious content or content that infringes third-party rights;
• not use individual access for unauthorised professional, commercial or collective purposes.

Article 14 – Account suspension and deletion

The User may request deletion of their Account through the procedure available in the Application or by contacting contact@formyfit.com. Deleting the Account does not necessarily cancel a Subscription managed by a Store, which must be cancelled separately.

Moov Insights may suspend or close an Account in the event of fraud, a security risk, unlawful use or a serious or repeated breach of these Terms. Except in an emergency, where required by law or where an immediate risk exists, the User will be informed of the reason and given a reasonable opportunity to remedy the breach.

Article 15 – Intellectual property and licence

For the duration of access, Moov Insights grants the User a personal, limited, non-exclusive, non-transferable and revocable licence to use the Application in accordance with these Terms.

This licence does not transfer any intellectual property rights. Protected Formyfit elements may not be used outside the authorised use without prior written permission.

The User retains the rights they hold in content they create. They grant Moov Insights only the rights technically required to host, process and display that content in order to provide the Services, in accordance with the settings selected and the Privacy Policy. No advertising use of personal photographs or content may be based on a general assignment hidden in these Terms.

Article 16 – Personal data

Personal-data processing is described in a separate Privacy Policy that is readily accessible from the website, Application and registration process.

The policy describes, among other matters, the identity and role of Moov Insights, the purposes and legal bases, categories of data, management of health or fitness data, recipients, processors, transfers outside the European Economic Area, retention periods, security measures and individual rights.

Where Formyfit is provided through a company, school, hospital or institution, the respective roles of that organisation and Moov Insights must be contractually defined and explained to Users. Individual results are not disclosed to an employer or organisation without a valid legal basis and transparent information; collective dashboards must comply with the announced aggregation and confidentiality rules.

Article 17 – Third-party services and links

Certain features may interact with an operating system, Store, authentication service, connected device or third-party platform. Use of those services is also governed by the third party’s terms.

Moov Insights is not responsible for a third-party service it does not control, but remains responsible for its own obligations and cannot exclude the User’s mandatory rights.

Article 18 – Liability

Each party is liable for direct damage resulting from its proven breaches, within the limits permitted by law.

Moov Insights is not liable for damage attributable to inaccurate information supplied by the User, use contrary to instructions, defective third-party equipment or services, or an external event that was reasonably unforeseeable and unavoidable, provided that the damage is not also the result of a breach by Moov Insights.

Nothing in these Terms limits or excludes liability that cannot lawfully be limited or excluded, or the consumer’s mandatory rights.

Article 19 – Changes to the Terms

Moov Insights may amend the Terms for a legitimate reason, including a legal, regulatory, technical, functional or security development.

Changes affecting Users’ rights or obligations are clearly communicated before they take effect. Where User consent is required, the new version becomes binding only after acceptance. The User retains any cancellation rights and other remedies provided by law.

Moov Insights keeps previous versions and their effective dates on a durable medium.

Article 20 – Complaints, mediation, applicable law and jurisdiction

Complaints should first be sent to contact@formyfit.com so that an amicable solution can be sought.

Consumers may then contact:

Consumer Mediation Service
Boulevard du Roi Albert II 8, box 1
1000 Brussels, Belgium
Email: contact@mediationconsommateur.be
Website: https://mediationconsommateur.be

These Terms are governed by Belgian law, without depriving consumers of the protection of mandatory provisions in their country of residence. Jurisdiction is determined under the applicable mandatory rules; consumers are not required to submit exclusively to the courts of Moov Insights’ registered office.

Article 21 – Final provisions

If a provision of these Terms is declared invalid or unenforceable, the remaining provisions continue to apply to the extent permitted by law.

A party’s failure to exercise a right immediately does not constitute a waiver of that right.

These Terms were originally drafted in French. This English translation is provided for information. Subject to applicable mandatory rules, the French version prevails in the event of any discrepancy.

3. B2B general terms – Audits, training and support programmes

Article B1 – Scope

These B2B general terms apply to services supplied by Moov Insights SRL to clients acting for professional purposes, including:

• audit and assessment days or assignments;
• training courses, workshops, conferences and awareness initiatives;
• one-off or annual support programmes;
• presentations and launch activities for employees;
• fitness audits and fitness assessments;
• support for employees in defining individual goals;
• professional access to the Formyfit application, dashboards or associated content;
• consultancy, analysis, configuration and monitoring services specified in a proposal.

They do not govern subscriptions purchased by consumers for personal use, which are covered by section 2.

Article B2 – Contractual documents and formation of the contract

The contract is formed by written acceptance of a quotation or proposal issued by Moov Insights, signature of an agreement or issue of a purchase order that expressly refers to the proposal and these terms.

Professional access to the Formyfit application and associated services is supplied under the quotation or contract entered into with the company. Unless a different schedule is specified in the proposal, activation or performance begins after payment of the corresponding invoice issued by Moov Insights SRL.

The proposal specifies at least the nature and scope of the assignment, the main deliverables, timetable, price and any special terms.

In the event of a conflict, documents take precedence in the following order:

• the signed agreement or proposal and its special terms;
• any data-processing agreement;
• these B2B general terms;
• any other document exchanged between the parties.

The Client’s general terms apply only if expressly accepted in writing by Moov Insights. Commencement of a service does not, by itself, constitute acceptance of terms that were not communicated and accepted.

Article B3 – Audits

An audit is performed on the basis of the scope, information, people and sites identified in the proposal. It may include questionnaires, observations, interviews, fitness assessments, usage analyses, workshops and recommendations.

Unless expressly agreed otherwise, an audit is subject to an obligation of reasonable endeavours. Its findings reflect the information available and circumstances observed during the assignment. They are not an individual medical diagnosis, certification or guarantee of an economic, social or health outcome.

The Client must provide Moov Insights with reasonable access to the contacts, premises, equipment and information required. A delay or incomplete information attributable to the Client may result in an adjusted timetable and, if additional work is required, a price adjustment subject to the Client’s approval.

Article B4 – Training, workshops and conferences

The programme, audience, learning objectives, duration, location or remote format, maximum number of participants, prerequisites and materials provided are stated in the proposal.

The Client is responsible for the practical arrangements within its control, including the availability of premises and equipment, invitations and participant attendance. Moov Insights informs the Client of its technical requirements within a reasonable period.

Where training includes physical activity, the Client must communicate the practical and safety instructions provided by Moov Insights. Each participant must respect their own limits and the recommendations of healthcare professionals involved in their care.

Attendance or participation certificates do not constitute professional certification unless the proposal expressly states otherwise.

Article B5 – Annual support programmes

Depending on the proposal, an annual programme may combine access to Formyfit, audits, workshops, training, communication campaigns, steering meetings, collective reports and monitoring activities.

The proposal specifies:

• the contractual term;
• the number of interventions or volume of services included;
• the sites, populations or entities concerned;
• the licences or application access included;
• the indicative timetable and respective responsibilities;
• the indicators and reporting arrangements;
• the billing frequency;
• the renewal and exit arrangements.

An annual term does not automatically result in tacit renewal. Automatic renewal applies only where expressly stated in the proposal, with a reasonable period allowing either party to give notice that it does not wish to renew.

Results depend in particular on participation, Client involvement, the working environment and external factors. Moov Insights does not guarantee a participation rate, productivity gain, reduction in absenteeism or medical outcome unless a quantified commitment is expressly agreed in the proposal.

Article B6 – Prices, expenses and invoicing

Prices are stated in euros excluding VAT unless otherwise indicated. VAT and other legally applicable taxes are added at the applicable rate.

Travel, accommodation, venue hire, equipment, translation, printing and other specific expenses are included only where stated in the proposal. Any significant unforeseen expense is otherwise subject to the Client’s prior approval.

Moov Insights SRL issues invoices according to the schedule stated in the quotation, proposal or agreement. Unless otherwise agreed:

• an audit day, training course or one-off assignment is invoiced on ordering or performance, as stated in the proposal;
• an annual programme is invoiced according to the agreed schedule, for example monthly, quarterly or by milestone.

Invoices are payable within thirty calendar days of their date unless a different period is expressly agreed. They may be sent electronically and, where required by law, as structured electronic invoices. Moov Insights’ PEPPOL identifier is 0208:1011509466.

In the event of late payment in a business-to-business transaction, Moov Insights may claim, automatically and within the statutory limits, interest under the Belgian Act of 2 August 2002 on combating late payment in commercial transactions, together with the statutory fixed compensation for recovery costs, without prejudice to any additional reasonable costs recoverable by law.

Article B7 – Rescheduling or cancellation by the Client

Any request to reschedule or cancel must be submitted in writing as soon as possible.

Unless special terms in the proposal provide otherwise, the following scale applies:

• more than 30 calendar days before the service: no cancellation fee, except non-recoverable expenses already incurred with the Client’s approval;
• 15 to 30 calendar days before the service: 50% of the price of the cancelled service;
• less than 15 calendar days before the service, or non-attendance on the scheduled date: 100% of the price of the cancelled service.

Where reasonably possible, Moov Insights gives priority to rescheduling the service to a mutually agreed date. Charges must remain proportionate to the costs, reserved work, inability to reallocate the date and reasonably foreseeable loss.

A substantial change to the number of participants, location, scope or timetable may require an amendment to the proposal agreed by the parties.

Article B8 – Rescheduling or cancellation by Moov Insights

If Moov Insights cannot provide an intervention for a legitimate reason, it informs the Client as soon as possible and gives priority to proposing a new date or a suitably qualified replacement.

If no reasonable solution can be agreed, amounts paid for the unperformed service are refunded. This does not deprive the Client of any remedy available under mandatory rules or in the event of fault attributable to Moov Insights.

Article B9 – Client obligations

The Client must:

• appoint a contact with the necessary authority and information;
• provide useful, accurate and lawfully obtained information in good time;
• organise the required information for employees, participants and other people concerned;
• ensure the safety and reasonable accessibility of premises under its control;
• not present Moov Insights’ services as a medical examination, certification or guarantee of an outcome;
• use reports and recommendations in accordance with their purpose and confidentiality level;
• comply with the Formyfit licence terms and not share individual access without authorisation.

Article B10 – Personnel, subcontractors and partners

Moov Insights may assign part of an engagement to qualified employees, trainers, experts or subcontractors while remaining responsible for proper performance of its contractual obligations.

Where a subcontractor processes personal data, the requirements of applicable data-protection law and the relevant data-processing agreement are observed.

Article B11 – Confidentiality

Each party protects non-public technical, commercial, organisational or personal information received from the other party and uses it only to perform the contract.

This obligation does not apply to information that was lawfully known, became public without fault, was lawfully received from a third party or must be disclosed under the law or an authority’s decision. In the latter case, the affected party informs the other party where legally permitted.

Unless the proposal or a confidentiality agreement provides a different period, this obligation applies during the contract and for three years afterwards. Personal data remain subject to their own retention periods and legal obligations.

Article B12 – Personal data and collective results

The roles of Moov Insights and the Client under the GDPR are determined for each processing activity. Where processing is carried out on the Client’s behalf, the parties enter into the agreement required by Article 28 GDPR before processing begins.

The Client ensures that participants receive clear information about processing and that participation rests on an appropriate legal basis. An employer’s request alone does not constitute valid employee consent to the processing of health data.

Individual results and fitness data are not disclosed to the Client without a valid legal basis, a clearly defined need and prior information to the people concerned. Reports for the Client are, in principle, collective and subject to the aggregation, confidentiality and minimum-threshold rules specified in the proposal, Privacy Policy or data agreement.

Article B13 – Intellectual property and deliverables

Each party retains ownership of its pre-existing materials, methods, data, software, trademarks, documents and know-how.

Subject to full payment, the Client receives a non-exclusive right to use reports, presentations and materials supplied to it for its internal needs and for the purpose stated in the proposal. It may not resell them, publish them in full, make substantial modifications or use them to train third parties without written permission.

Moov Insights retains its methods, models, software, algorithms, generic content, tools, questionnaires, programmes and know-how, including where used or improved during the engagement. Items created specifically for the Client are assigned only where the proposal expressly provides for an assignment and defines its scope.

Moov Insights may use the Client’s name, logo or testimonial as a commercial reference only with prior authorisation, unless such use is already expressly authorised by the proposal.

Article B14 – Liability

Each party is liable for direct and foreseeable damage caused by its faulty failure to perform its obligations.

Except in cases of intentional misconduct, gross negligence, physical injury, breach of confidentiality or personal-data obligations, or liability that cannot be limited by law, Moov Insights’ total liability may be limited to the amount excluding VAT paid by the Client for the service giving rise to the damage during the preceding twelve months.

Moov Insights is not liable for decisions taken by the Client contrary to limitations or reservations clearly stated in the deliverables, or for use of results for a purpose other than the agreed purpose.

Article B15 – Force majeure

Neither party is liable for a failure directly caused by an unforeseeable and unavoidable event beyond its control, provided that it informs the other party and takes reasonable steps to limit the effects.

The affected obligations are suspended for the duration of the event. If the impediment continues for more than 60 days and substantially deprives the contract of its purpose, either party may terminate the unperformed part without compensation, subject to payment for services already performed and expenses legitimately incurred.

Article B16 – Term and termination

The contract begins and ends on the dates stated in the proposal.

In the event of a serious contractual breach, the other party may send a detailed formal notice. If a breach capable of remedy is not remedied within fifteen calendar days, that party may terminate the contract without prejudice to compensation for proven loss.

Early termination for convenience is possible only where provided in the proposal, which must specify the notice period and any proportionate compensation for services already performed, reserved resources and non-recoverable commitments.

At the end of the contract, professional access ends in accordance with the proposal. Provisions on confidentiality, intellectual property, personal data, payment and liability continue to apply according to their nature.

Article B17 – Applicable law and disputes

The parties first seek an amicable resolution of any dispute and appoint an authorised contact for that purpose.

The contract is governed by Belgian law. If no amicable agreement is reached, the courts for the judicial district of Moov Insights’ registered office have jurisdiction, subject to mandatory applicable rules and provided that the clause does not unduly restrict access to justice.

Article B18 – Final provisions

If a provision is invalid or unenforceable, the other provisions remain effective where the contract can reasonably continue without it. Where possible, the parties replace the affected provision with a valid provision pursuing a comparable economic purpose without creating a manifest imbalance.

Any change to the assignment, price or timetable must be agreed in writing. Moov Insights may not unilaterally change an essential feature of an ongoing service without a valid contractual reason and without respecting the Client’s rights.